FAQ – Frequently Asked Questions | ALMA Couture Paris

Orders are prepared and shipped within [X business days]. Delivery times then vary depending on the carrier and destination.

Shipping costs are calculated automatically when placing the order and are indicated before payment.

Yes. You have 14 days after receipt to return an item if it does not suit you, provided it is unworn, unwashed, and in perfect condition.

Yes, exchanges are possible subject to availability. Please contact our customer service before any return.

A size guide is available on each product page to help you choose the most suitable size. If in doubt, you can contact our customer service.

Yes, slight variations may exist depending on screens or materials. However, we ensure that the visuals faithfully represent the actual products.

Our products may contain different fibers and dyes. We invite you to check the composition indicated on each product page if you have particular sensitivities.

We accept secure payments by credit card.

You can write to us at: contact@almacouture-paris.com. We generally respond within 24 to 48 business hours.