Privacy Policy

Privacy Policy

Last updated: May 2026

1. Identity of the Data Controller

The data controller for personal data collected on this site is:

ALMA COUTURE
Legal Representative: Coralie Déhu
Address: 179 Rue Ordener, 75018 Paris, France
Contact: contact@almacouture-paris.com

2. Data Collected

As part of your browsing and purchases on our site, we may collect the following data:

  • Identification data: surname, first name, email address, phone number
  • Delivery and billing data: postal address
  • Payment data: securely processed by our payment provider (we do not store your bank details)
  • Browsing data: IP address, cookies, pages visited, visit duration
  • Communication data: exchanges with our customer service

3. Purposes and Legal Basis of Processing

Your data is processed for the following purposes:

  • Order fulfillment (legal basis: contract performance)
  • Customer account management (legal basis: contract performance)
  • Sending commercial communications if you have consented (legal basis: consent)
  • Improving our site and services via browsing statistics (legal basis: legitimate interest)
  • Compliance with our legal obligations: accounting, fraud prevention (legal basis: legal obligation)

4. Retention Period

  • Active customer data: retained for the entire duration of the commercial relationship
  • Inactive customer data: deleted after 3 years following the last contact
  • Billing data: retained for 10 years in accordance with accounting obligations
  • Cookies: retained for a maximum of 13 months

5. Recipients of Data

Your data may be transmitted to the following categories of recipients:

  • Our secure payment provider
  • Our carriers and logistics providers
  • Our e-commerce platform (Shopify Inc., based in the United States — governed by standard contractual clauses compliant with the GDPR)
  • Our emailing and marketing tools, only if you have given your consent

We never sell your data to third parties.

6. Transfers Outside the European Union

Some of our technical service providers (notably Shopify) are based outside the European Union. These transfers are governed by appropriate safeguards (standard contractual clauses approved by the European Commission), in accordance with Articles 46 et seq. of the GDPR.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure ("right to be forgotten"): request the deletion of your data
  • Right to restriction of processing: restrict the processing of your data
  • Right to data portability: receive your data in a structured format
  • Right to object: object to the processing of your data, particularly for commercial prospecting purposes
  • Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to the withdrawal
  • Right to define directives concerning the fate of your data after your death

To exercise these rights, contact us at: contact@almacouture-paris.com
We will respond within a maximum of 1 month from receipt of your request.

You also have the right to lodge a complaint with the CNIL (French National Commission for Data Protection and Liberties): www.cnil.fr

8. Cookies

Our site uses cookies. A cookie is a small text file placed on your device when you browse.

We use the following types of cookies:

  • Strictly necessary cookies: essential for the site's operation (cart, session) - no consent required
  • Analytical cookies: audience measurement and browsing statistics - subject to your consent
  • Marketing cookies: targeted advertising and social networks - subject to your consent

You can change your preferences at any time via our cookie management banner or your browser settings.

9. Data Security

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. Payment transactions are encrypted via the SSL/TLS protocol.

10. Changes to the Privacy Policy

We reserve the right to modify this policy at any time, particularly to comply with any legal or regulatory developments. The date of the last update is indicated at the top of this page. We encourage you to review it regularly.

11. Contact

For any questions regarding the protection of your personal data:
ALMA COUTURE
179 Rue Ordener, 75018 Paris, France
Email: contact@almacouture-paris.com
Response within 24 to 48 business hours